Name of company

Autocross Limited

Registered office

Hatches Farm, Hatches Farm Road, Little Burstead, Billericay

Essex, CM12 9SG

Contact details

info@autoxross.co.uk

01277 361545

Business ID no.

04400632

VAT no.

792 7693 68

Disclaimer:

Any information found on the Autoxross website is intended for guidance purposes only. The website, price and availability of information is subject at our discretion to change without notice to you. Any such changes will apply to subsequent orders by you. However we provide a service to you as well as links to other websites on an “as is” basis. We make no representations or warranties of any kind (except when we are dealing with you as a consumer as defined in Section 12 of the Unfair Contract Terms Act 1977), express or implied, with respect to our website or the information, content, materials or products included in our site including without limitation, warranties of merchantability and fitness for a particular purpose. In addition, we do not represent or warrant that the information accessible via this website is accurate, up to date, uninterrupted or error free. You hereby expressly warrant that you are satisfied as to the suitability of the goods for your own specific purposes and that they are not sold to you on a trial basis.

We do not guarantee that this website will be compatible with all hardware and software which may be used by visitors to our site. In no event shall we be liable for any special, incidental or consequential damages, or for interrupted communications, lost data, loss of profits, reverses or viruses which may affect your computer equipment, software, data or other property as a result of you accessing, using or browsing our website or you downloading any of the materials, data, text or images contained thereon. Our maximum aggregate liability under this agreement whether arising from negligence, breach of contract or otherwise shall be limited in respect of one incident or a series of two or more related incidents to the amount equal to the cover provided to us under our policies of insurance or the price paid by you for the goods whichever is the lesser.

Also, Please note that items received may differ from that shown on the website.

delivery & returns

Every effort will be made to deliver the goods as soon as possible after your order has been accepted, and in any event within the time stipulated. However, we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. In this case, we may inform you of the delay and the reason for the delay as soon as is practical.

Please note that we are unable to offer any delivery services other than Royal Mail to PO Box addresses. Our Economy and Express UK delivery services are courier services and are included in this restriction.

RETURN

Goods which prove unsuitable may be returned for refund, credit or exchange if they are returned to ourselves within 5 days of receipt. Subject to the following conditions:

• Items are returned carriage paid.
• Items are received in a resalable condition.
• Items should be returned unused in their original condition in order to secure a refund.
• Items are returned complete with all packaging in good condition. (We reserve the right to levy a charge to replace product packaging which is damaged or defaced).
• We cannot accept any items which have been specially ordered for you or manufactured to your specification for return. We will however accept such items if we can sell them in a ‘reasonable time’. We reserve the right to make a 15% handling charge on such orders. This is in compliance with the UK Laws of Trading Standards.

All returns are to be accompanied by the senders name and address, account number, order reference number (these are found on the invoice), and reason for return. We cannot accept responsibility for returned parcels which are undelivered, please retain your proof of postage etc., you may require it on the event of a claim with your carrier.

Please contact us to arrange your return.

SHORTAGES & CARRIER DAMAGE

Please advise us of any problem with shortage or carrier damage within 5 days of receipt. We regret that beyond this time, due to circumstances beyond our control we may be unable to process your claim.

DEPOSITS

On any non stock special order item we reserve the right to charge a deposit of £100 or 50% of order value to the customers credit/debit card, which is non returnable in the event of cancellation, based upon the customer implicit instructions to order the goods on their behalf